Pros
- ASIC AFSL 513393 plus FCA (UK), CySEC (Cyprus) and SCB (Bahamas), Tier-1 regulatory stack
- 4,500+ instruments across forex, indices, commodities, shares and crypto
- Capital.com WebTrader is one of the better proprietary platforms in the AU market
- Native TradingView integration with execution from inside TradingView's chart
- Investmate education app uses AI to flag bias and behavioural mistakes in your trading
- AUD 100 minimum deposit; no inactivity fee at time of publish
- 24/5 multilingual live chat with sub-2-minute average response in our testing
Cons
- No phone support for retail clients
- No MT5, no cTrader (MT4 is the only third-party desktop platform)
- AU operating history is shorter than CMC, IG, Pepperstone or IC Markets
- No direct ASX share investing (CFD only)
- Standard account is markup-priced, total cost on majors trails the lowest RAW brokers
Verdict
Capital.com is the most polished mid-market CFD broker we’ve tested in Australia, and it’s the one we recommend to traders who want a modern proprietary platform without paying up for the IG or CMC product range. Three reasons earn Capital.com that recommendation. The WebTrader is genuinely well-built, with a clean order ticket, fast charts and a sensible mobile app. Native TradingView integration is mature, not a half-finished bolt-on. And the FCA, ASIC and CySEC licences sitting alongside each other give Capital.com a Tier-1 regulatory profile that newer entrants don’t have.
The trade-offs are real. Capital.com only landed in Australia in 2021, so its AFSL track record is shorter than CMC’s, IG’s or Pepperstone’s. There’s no phone support for retail clients (live chat and email only). And the broker doesn’t run cTrader or MT5, which rules it out for traders who already have a strategy locked into either platform. If you sit in the Plus500, eToro, Mitrade competitive set and want better charting and a TradingView pipeline, Capital.com is where we’d start.
Quick facts
| Item | Detail |
|---|---|
| Australian regulator | ASIC, AFSL 513393 |
| Australian entity | Capital Com Australia Pty Ltd |
| Other regulators | FCA (UK, Tier 1), CySEC (Cyprus, Tier 1), SCB (Bahamas, offshore wholesale) |
| Year founded | 2016, London / Cyprus; AU operations since 2021 |
| Headquarters | London, UK; AU office in Sydney |
| Trading platforms | Capital.com WebTrader (web + iOS + Android), MetaTrader 4, TradingView (native) |
| Account types | Standard, Plus, Premier (volume-based tiers) |
| Minimum deposit | AUD 100 |
| Maximum retail leverage | 30:1 (forex majors), ASIC-capped |
| Spreads from (EUR/USD) | 0.6 pips typical (Standard, no commission) |
| Pricing model | Markup-based, no separate commission on Standard |
| Funding methods (AU) | Visa, Mastercard, PayPal, Apple Pay, Google Pay, BPAY, PayID, bank transfer |
| Inactivity fee | $0 (verify on PDS at publish, fee was removed recently) |
| Negative balance protection | Yes (mandatory under ASIC) |
| AFCA member | Yes, member ID 46705 |
| Demo account | Free, unlimited |
| Customer support | 24/5 live chat and email (no phone for retail) |
Trading costs and fees
Standard account spreads on EUR/USD and majors
Capital.com runs a single-tier markup model on the Standard account. There’s no separate commission line. You pay through the spread, and the spread on majors is competitive with the spread-only accounts at CMC and IG, while sitting noticeably above the RAW commission accounts at IC Markets, Pepperstone and Fusion.
| Pair | Capital.com Standard (typical pips) | AU industry avg (Standard) |
|---|---|---|
| EUR/USD | 0.6 | 1.1 |
| AUD/USD | 0.7 | 1.3 |
| GBP/USD | 0.8 | 1.4 |
| USD/JPY | 0.7 | 1.4 |
| EUR/GBP | 0.9 | 1.4 |
| EUR/JPY | 1.2 | 1.9 |
| AUD/JPY | 1.3 | 2.1 |
How Capital.com Standard compares to RAW commission accounts
If you trade actively, the markup-only model is rarely the cheapest path. Total cost equivalents at AUD/USD 0.65:
| Account | EUR/USD typical (incl. commission equivalent) |
|---|---|
| Capital.com Standard | 0.6 pip |
| CMC Standard | 0.7 pip |
| Pepperstone Razor | 0.51 pip |
| IC Markets Raw | 0.6 pip |
| Fusion Zero | 0.6 pip |
For a casual trader doing five to ten trades per week, Capital.com’s pricing is fine. For a scalper or anyone running 30+ trades a week on majors, look at a RAW account first.
Plus and Premier tiers
Plus and Premier are volume-based loyalty tiers. They unlock priority support, dedicated account managers and tighter spreads on selected instruments rather than wholesale fee cuts. Useful if you trade meaningful size, but not the headline reason to choose Capital.com over a RAW broker.
Other fees AU traders should check
- Overnight swap rates apply on positions held past 5 PM New York. Direction-dependent.
- Currency conversion is applied on instruments denominated in a currency other than your account base. Open an AUD account if you trade AUD pairs primarily.
- Withdrawal fees are $0 on standard methods at time of publish.
- Inactivity fee: Capital.com removed its inactivity fee in a recent fee schedule update. Verify on the current PDS before quoting on a comparison page.
- Guaranteed stop-loss is available on selected instruments; premium charged only if triggered.
Trading platforms
Capital.com WebTrader (proprietary)
The WebTrader is the platform Capital.com is built around, and it’s the strongest argument for choosing the broker over Plus500 or Mitrade. Strengths in our testing:
- Clean order ticket with one-click trading, server-side stops and take-profits
- 75+ technical indicators and a fast TradingView-style charting engine
- Sentiment data and trader positioning shown on each instrument
- AI-driven trade analysis that flags bias patterns over time (linked to Investmate)
- Multi-watchlist layout with drag-to-reorder
- Web-based, no install required, runs identically on Windows, macOS and Linux
- Native iOS and Android apps with biometric login
The WebTrader doesn’t run third-party expert advisors. If you want EAs, you’ll use the broker’s MT4 build instead.
MetaTrader 4
Capital.com offers MT4 with the full forex, indices and major commodity range. Share CFDs and crypto are WebTrader-only. The MT4 build is solid for legacy EA users, though you’ll see the broader instrument list only on the WebTrader.
TradingView (native integration)
This is the standout. Capital.com is one of a small group of AU-regulated brokers offering native TradingView trading, meaning you connect a TradingView account and execute through Capital.com directly inside the TradingView chart. The integration is mature and matches what Pepperstone, OANDA and Eightcap offer rather than the half-finished webhook-based setups some brokers ship.
For traders who already do their charting on TradingView, this alone can justify the Capital.com account.
Mobile apps
Capital.com’s mobile app is one of the better trader apps on either App Store. Biometric login, full charting, watchlists and a clean order ticket. The Investmate education app is a separate download and is well worth installing alongside the trading app for new traders. More on Investmate in the research and education section below.
Trust and safety
Trust score: 8.2/10. The trust score sits one notch below CMC, Pepperstone and IG mainly because the Australian operating history is shorter. The regulatory stack itself is as strong as anything on offer to AU retail traders.
Regulation
Capital Com Australia Pty Ltd holds AFSL 513393 with the Australian Securities and Investments Commission. The AFSL was issued in 2021. There have been no public ASIC enforcement actions or licence conditions imposed since.
The broader Capital.com group holds:
- Financial Conduct Authority, UK (Tier 1)
- Cyprus Securities and Exchange Commission, Cyprus (Tier 1, MiFID II)
- Securities Commission of the Bahamas (Tier 3, used for offshore wholesale clients)
The FCA, CySEC and ASIC stack puts Capital.com in the same Tier-1 regulatory tier as Plus500, eToro and Pepperstone. The SCB Bahamas entity is relevant only if you qualify as a wholesale client and elect to onboard offshore for higher leverage. Most AU retail traders should stick with the AFSL 513393 entity.
History and ownership
Capital.com was founded in 2016 with operations split between London and Cyprus. The group has scaled aggressively since launch, with reported global trading volumes regularly above USD 1 trillion per year and a multi-million-strong client base. Sponsorship visibility includes a previous Atlético Madrid front-of-shirt deal and ongoing motorsport partnerships, which has helped the brand punch above its operating history.
Australian context that matters:
- AFSL since 2021, newer than the established AU pillars but with a Tier-1 group behind it
- AU office in Sydney
- Member of AFCA for retail dispute resolution
- Segregated client funds held with an Approved Australian Bank
- No material ASIC enforcement actions since AU launch
Public reviews
Capital.com carries a TrustPilot score of around 4.5/5 from over 11,000 reviews globally. AU-specific feedback skews positive, with the platform UX and education tooling scoring highest. The most consistent negatives across reviews are the lack of retail phone support and the slower withdrawal verification when account funding has come from multiple sources.
Account types and minimum deposit
| Account | Pricing model | Min deposit | Best for |
|---|---|---|---|
| Standard | Spread-only, no commission | AUD 100 | Most retail traders |
| Plus | Tighter spreads on selected pairs, priority support | Volume-based | Active traders |
| Premier | Premium support, dedicated account manager | Volume-based | High-volume traders |
| Wholesale (offshore) | Higher leverage via SCB entity | Wholesale criteria | Professional clients only |
The Plus and Premier tiers aren’t separate paid products. You’re upgraded based on monthly trading volume and balance. Wholesale onboarding through the offshore Bahamas entity requires you to pass the Corporations Act wholesale client tests (broadly: AUD 500k+ net financial assets, or AUD 250k+ income for two consecutive years). This isn’t a path we’d recommend for casual retail traders.
Minimum deposit
Capital.com requires AUD 100 to open and fund a Standard account. That’s higher than the $0 minimum at CMC and Pepperstone, but lower than easyMarkets and well below the bigger institutional-feel brokers. AUD 100 is enough to trade fractional positions on most majors at retail leverage caps.
Funding and withdrawals
Deposit methods (AU clients)
| Method | Fee | Speed |
|---|---|---|
| Visa / Mastercard | $0 | Instant |
| PayPal | $0 | Instant |
| Apple Pay / Google Pay | $0 | Instant |
| PayID | $0 | Same day |
| BPAY | $0 | Next business day |
| Bank transfer | $0 | 1 to 2 business days |
Capital.com’s deposit options are stronger than most ASIC brokers we’ve tested. Apple Pay and Google Pay support is genuinely useful for mobile-first traders, and PayPal is still uncommon at AU CFD brokers (CMC and IC Markets don’t offer it).
Withdrawals
$0 fee on standard withdrawal methods. AML rules require withdrawals to use the same source as deposits where possible. Card refunds typically clear in 1 to 3 business days. Bank transfer 1 to 2 business days. PayPal and PayID same day in our testing.
Account opening
Account opening is fully online and AUSTRAC-compliant. You need one form of ID (driver’s licence or passport) and a second proof of address (utility bill or bank statement). Most AU applications are approved within an hour. Our test team rated Capital.com’s onboarding 12/15, behind Pepperstone and Plus500 but ahead of the institutional-style brokers like Totality or Interactive Brokers.
Product range
Capital.com offers 4,500+ instruments across:
- Forex: 130+ pairs including major and minor AUD crosses (AUD/USD, AUD/JPY, AUD/NZD, AUD/CAD, AUD/CHF)
- Indices: 25+ including ASX 200, all major global indices (S&P 500, NASDAQ, FTSE 100, DAX)
- Shares CFDs: 3,000+ across ASX, NYSE, NASDAQ, LSE and EU exchanges
- Commodities: 30+ including gold, silver, WTI and Brent crude, natural gas
- Cryptocurrencies: 100+ crypto CFDs subject to ASIC’s 2:1 leverage cap
- ETFs: 250+ ETF CFDs
- Thematic baskets: curated baskets of stocks grouped by theme (AI, EVs, cannabis, etc.), a Capital.com differentiator
Notable absences for AU traders: no direct ASX share investing (CFD only), no fixed-income at the depth CMC offers, no spread betting (UK-only product not available to AU clients).
Customer service
24/5 live chat and email. No phone support for retail clients, which is the most consistent complaint in our testing. Live chat response in our testing averaged 90 seconds to first reply during AU business hours, slightly longer overnight. Knowledge of platform features was strong. Knowledge of ASIC-specific tax treatment was correctly punted to “speak to your accountant.”
Languages: English, Spanish, Italian, German, French, Polish, Arabic, Mandarin, Russian, Vietnamese.
If 24/7 phone support matters to you, Pepperstone and IG are better fits. If you’re comfortable with live chat, Capital.com’s support is responsive and knowledgeable.
Research and education
This is one of Capital.com’s genuine differentiators in the AU market.
Investmate education app
Investmate is Capital.com’s standalone education app, available on iOS and Android. It’s structured as bite-sized lessons across forex, CFDs, technical analysis and behavioural finance, with progress tracking and quizzes. The AI layer flags trading bias patterns based on your live account behaviour, calling out things like overtrading after losses or letting winners run too short. We haven’t seen an equivalent tool from any other AU-regulated broker.
For new traders, Investmate is reason enough to keep a Capital.com account funded even if your main trading happens elsewhere.
Market analysis and research
Built into the WebTrader:
- Daily and weekly written market analysis
- Reuters news feed
- Economic calendar
- Sentiment indicators on each instrument
- Pattern recognition signals on selected instruments
This research stack is solid without being category-leading. CMC and IG carry deeper third-party research integrations (Morningstar, Trading Central). Capital.com’s strength is the integrated AI-driven layer rather than the breadth of third-party feeds.
How Capital.com compares to alternatives
| If you value… | Consider |
|---|---|
| Tightest forex spreads | |
| Broader product range | |
| Direct ASX shares plus CFDs | |
| Beginner-focused platform | |
| Copy trading | |
| TradingView native trading | |
| Lower minimum deposit | |
| MT5 or cTrader |
Bottom line
Capital.com sits in an interesting spot in the AU market. The regulatory stack is Tier-1. The platform UX is genuinely modern. Native TradingView integration is real. And Investmate’s AI-driven education layer is a tool we haven’t seen from any other ASIC broker. The arguments against are narrow but worth weighing: shorter AU operating history, no MT5 or cTrader, no retail phone support and a minimum deposit that’s higher than CMC’s or Pepperstone’s.
Where to start: open the demo, spend an hour inside the WebTrader and Investmate, and decide if the modern UX and AI tooling justify running Capital.com against a more established AU broker. If your primary need is the tightest forex spreads, you’ll end up at Pepperstone or IC Markets. If you want a polished proprietary platform with TradingView wired in, Capital.com is the broker we’d recommend in that mid-market segment.
Open a Capital.com demo → (affiliate link, see our advertiser disclosure)
Score breakdown
Great
Based on 82/100 CFB Score
FAQs
Is Capital.com safe for Australian traders?
What leverage does Capital.com offer in Australia?
What's the minimum deposit at Capital.com in Australia?
Does Capital.com offer MT5 or cTrader?
Does Capital.com offer TradingView trading?
Does Capital.com charge an inactivity fee?
What is Investmate?
Related pages
About the author
Justin co-founded CompareForexBrokers in 2014 and has traded forex since 1998. Based in Melbourne, he has tested every ASIC-regulated broker on this site personally and has written for Forbes, Kiplinger, Finance Magnates, the Australian Financial Review and The Age. He holds a Bachelor of Commerce (Honours) and a Master's in Marketing from Monash University. Justin is the Strategic Head of Research for the site.