Pros
- ASIC AFSL 416279 with AFCA membership; multiple Tier-1 regulators across the group (BaFin Germany, ASIC Australia)
- ECN account spreads from 0.0 pips on EUR/USD with USD 7 round-turn commission
- MT4, MT5 and the proprietary MultiBank Plus platform on a single account
- 24/7 multilingual customer support including phone and live chat
- Long operating history at the group level (founded 2005)
- Wide funding menu including PayID, BPAY, POLi, crypto
Cons
- Less Australian-rooted than Sydney or Melbourne-founded brokers
- AU instrument range narrower than the global 20,000+ headline suggests
- USD 60 annual inactivity fee after dormancy threshold
- Standard account spreads from 1.6 pips less competitive than RAW-style accounts at IC Markets, Pepperstone, Fusion Markets
- Less brand recognition in Australia than CMC, IG or Pepperstone
Verdict
MultiBank Group is one of the larger global CFD brokers by client volume, with an ASIC-regulated Australian arm operating as MEX Australia Pty Ltd (AFSL 416279). For Australian traders, the appeal is regulatory breadth. Beyond ASIC, the wider group holds licences with BaFin in Germany, the DFSA in Dubai, the FMA in Austria, and several offshore regulators. That spread of oversight is something only a handful of brokers in our 30-broker AU set can match.
We rate MultiBank as a credible mid-tier option for Australian traders rather than a top-three pick. The local presence is real and the ASIC licence is in good standing, but the broker’s centre of gravity sits in the UAE rather than Sydney or Melbourne. That shows up in small ways. Australian traders looking for the Melbourne-founded story will find Pepperstone or GO Markets a closer fit. Traders chasing the absolute lowest forex spread will find IC Markets or Fusion Markets cheaper.
Quick facts
| Item | Detail |
|---|---|
| Australian regulator | ASIC, AFSL 416279 |
| Australian entity | MEX Australia Pty Ltd (trading as MultiBank Group AU) |
| Other regulators | BaFin (Germany, Tier 1), DFSA (Dubai, Tier 2), FMA (Austria), FSC (Mauritius), VFSC (Vanuatu, offshore) |
| Year founded | 2005 (California, USA originally); Dubai HQ today |
| Headquarters | Dubai, United Arab Emirates; AU operations via MEX Australia |
| Trading platforms | MT4, MT5, MultiBank Plus (proprietary), MultiBank App |
| Account types | Standard, ECN, Pro |
| Minimum deposit | USD 50 |
| Maximum retail leverage | 30:1 (forex majors), per ASIC Product Intervention Order |
| Spreads from (EUR/USD) | 0.0 pips (ECN) / 1.6 pips (Standard) |
| ECN commission | USD 7 per round-turn standard lot |
| Funding methods (AU) | Visa, Mastercard, BPAY, PayID, POLi, bank transfer, Skrill, Neteller, crypto |
| Inactivity fee | USD 60 per year |
| Negative balance protection | Yes (mandatory under ASIC) |
| AFCA member | Yes |
| Demo account | Free |
| Customer support | 24/7 phone, live chat, email; multilingual |
Trading costs and fees
ECN account for active traders
The ECN account is where MultiBank competes with the lowest-cost AU brokers. EUR/USD spreads start from 0.0 pips with a USD 7 round-turn commission per standard lot.
| Pair | ECN typical spread | + commission equivalent | Total cost |
|---|---|---|---|
| EUR/USD | 0.1 pip | ~0.9 pip (USD 7 RT) | ~1.0 pip |
| AUD/USD | 0.2 pip | ~0.9 pip | ~1.1 pip |
| GBP/USD | 0.3 pip | ~0.9 pip | ~1.2 pip |
| USD/JPY | 0.2 pip | ~0.9 pip | ~1.1 pip |
Standard account for casual traders
The Standard account uses a wider spread and zero commission. EUR/USD is quoted from 1.6 pips. That’s wider than CMC Standard (0.7 pips average) and considerably wider than the major no-commission brokers.
Pro account
The Pro account is positioned for higher-volume clients with tighter pricing and dedicated support.
Other fees AU traders should check
- Overnight swap rates apply on positions held past 5 PM New York. Direction-dependent.
- Inactivity fee: USD 60 per year after a dormant period.
- Currency conversion applies if you trade an instrument in a currency other than your account base.
- Withdrawal fees vary by method.
Trading platforms
MetaTrader 4 and MetaTrader 5
MultiBank offers the full MT4 and MT5 stack to Australian clients. Both platforms run on Windows, macOS via wrapper, web and mobile. Expert advisors are supported.
MultiBank Plus
MultiBank Plus is the broker’s proprietary web platform. It’s pitched as a lighter, browser-based alternative to MetaTrader for traders who don’t need EAs.
MultiBank App
The mobile app supports MT4, MT5 and MultiBank Plus accounts. Biometric login is supported on iOS and Android.
Trust and safety
Trust score: 7.5/10.
Regulation
MEX Australia Pty Ltd holds AFSL 416279 with the Australian Securities and Investments Commission. The licence is in good standing.
At the group level, MultiBank holds:
- BaFin, Germany, Tier 1
- ASIC, Australia, Tier 1
- DFSA, Dubai, Tier 2
- FMA, Austria, EU Tier 1 equivalent
- FSC, Mauritius, Tier 3
- VFSC, Vanuatu, Tier 3 (offshore)
The BaFin Tier-1 licence is a meaningful trust signal.
History and ownership
MultiBank Group was founded in 2005 in California by Naser Taher and is now headquartered in Dubai.
Public reviews
MultiBank carries a TrustPilot score in the mid-to-high 4-star range globally. Australian-specific feedback is thinner than for the larger AU-focused brokers.
Account types and minimum deposit
| Account | Pricing model | Min deposit | Best for |
|---|---|---|---|
| Standard | Spread-only, no commission | USD 50 | Casual or beginner traders |
| ECN | Tighter spreads + USD 7 round-turn commission | USD 50 | Active forex traders |
| Pro | Bespoke pricing | Higher | Professional or wholesale clients |
USD 50 minimum, roughly AUD 75 to 80.
Funding and withdrawals
Deposit methods (AU clients)
| Method | Fee | Speed |
|---|---|---|
| Visa / Mastercard | $0 | Instant |
| PayID | $0 | Same day |
| BPAY | $0 | Next business day |
| POLi | $0 | Instant |
| Bank transfer | $0 | 1 to 2 business days |
| Skrill / Neteller | Method-dependent | Instant |
| Crypto (selected) | Network fees | Network-dependent |
Withdrawals
Withdrawals must use the same source as deposits where possible.
Account opening
Account opening is online and AUSTRAC-compliant. Most AU applications are approved within 24 to 48 hours.
Product range
The group markets itself with a “20,000+ instruments” headline. The Australian offering through MEX is narrower.
- Forex: major and minor pairs including AUD crosses
- Indices: ASX 200, plus all major global indices
- Shares CFDs: selected ASX, US and European shares (range narrower than CMC or IG)
- Commodities: gold, silver, oil, gas, plus selected agricultural softs
- Cryptocurrencies: BTC, ETH and a handful of major altcoins as CFDs
- Treasuries / bonds: limited selection
Customer service
24/7 phone, live chat and email. Multilingual support reflecting MultiBank’s global client base. Average live chat response in our testing: under two minutes during peak windows.
Research and education
MultiBank’s research and education stack is functional rather than category-leading.
- Daily market commentary
- Economic calendar
- Webinar series
- Trading guides covering MT4, MT5 and platform basics
- Autochartist integration on selected accounts
How MultiBank Group compares to alternatives
| If you value… | Consider |
|---|---|
| Tightest forex spreads | |
| Broadest product range | |
| Melbourne-founded broker | |
| Direct ASX shares plus CFDs | |
| Beginner-focused platform | |
| Lower overall cost |
Bottom line
MultiBank Group is a credible mid-tier option for Australian retail traders. The ASIC licence held by MEX Australia is in good standing, the BaFin licence at the group level adds a meaningful Tier-1 trust signal, and the platform offering covers MT4, MT5 and a workable proprietary alternative. The pricing on the ECN account is competitive without being category-leading.
Where MultiBank doesn’t win is the AU-specific story. The Melbourne or Sydney-founded brokers have a deeper local presence. The lowest-cost specialists edge it on raw forex pricing.
Open a MultiBank Group demo → (affiliate link, see our advertiser disclosure)
Score breakdown
Great
Based on 75/100 CFB Score
FAQs
Is MultiBank Group safe for Australian traders?
What leverage does MultiBank Group offer in Australia?
What's the minimum deposit at MultiBank in Australia?
Does MultiBank offer MT4 and MT5?
What's the difference between the Standard and ECN accounts?
Does MultiBank charge an inactivity fee?
How does MultiBank compare to Pepperstone or IC Markets in Australia?
Related pages
About the author
Justin co-founded CompareForexBrokers in 2014 and has traded forex since 1998. Based in Melbourne, he has tested every ASIC-regulated broker on this site personally and has written for Forbes, Kiplinger, Finance Magnates, the Australian Financial Review and The Age. He holds a Bachelor of Commerce (Honours) and a Master's in Marketing from Monash University. Justin is the Strategic Head of Research for the site.